How to check your WIC balance in North Carolina

Last Updated: November 17, 2025

How do I check my WIC balance in North Carolina?

There are a few ways you can check your eWIC balance in North Carolina:

  1. Log in to the ebtEdge cardholder portal

  2. Check your last receipt

  3. Call North Carolina WIC Cardholder Customer Service: 1-844-230-0813

  4. Request a balance inquiry at a North Carolina authorized WIC store

  5. Download the Lulo app

The Lulo app shows you your WIC balance and exactly what you can purchase with your WIC benefits.

How do I use my eWIC card?

You can use your eWIC card to shop for WIC foods at a North Carolina authorized WIC store.

You must have your eWIC card with you at the store to make a purchase. When shopping for WIC foods, be sure to check your WIC benefits balance and check which foods are allowed.

Be sure to swipe your eWIC card first, before any other forms of payment. Any remaining balance can be paid with SNAP, cash, debit, or credit. Then, enter your 4-digit PIN when asked.

For more details on using your eWIC card, see here.

What if I’m having an issue with my benefits?

A smartphone screen displays the WIC app showing Whole Grains section with a bread product and a barcode, and text indicating 32 ounces remaining, with an April 16 redemption date, on a light green background.

Contact your local WIC agency if you are experiencing an issue with your WIC benefits. You can find your local WIC agency using this North Carolina WIC Clinic locator.

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Lulo works to improve families' experience with WIC and support the work of the WIC program, but we are not part of the government and do not manage the WIC program. Please check with your WIC office if you have any questions about your benefits.

'WIC' is a registered service mark of the U.S. Department of Agriculture for USDA's Special Supplemental Nutrition Program for Women, Infants and Children. 'WIC' is used by Lulo for educational purposes; we do not claim WIC endorsement.